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SHIPPING POLICY

At this time, Leggett Town and Country can only ship orders within the United States. We only ship merchandise via UPS Ground or USPS Priority. Our flat rate shipping charge of $9.99 includes all shipping and handling charges. However, large items (such as coolers) may have an additional shipping charge due to size and weight. 

In-stock items typically ship within 24 - 48 hours. Items purchased after 4:00 p.m. on Friday will not be processed/shipped until Monday. If Monday is a Federal mail holiday, items will not be shipped until Tuesday. Items we do not have in stock may ship directly to you from the manufacturer. You will be notified if an item is out of stock.

Leggett Town and Country will do everything to get your purchase to you in a timely manner, however we cannot guarantee the punctuality of shipping carriers. All processing and shipping times are subject to change. You will receive a tracking number via email once your package is shipped. Leggett Town and Country is not responsible for delayed deliveries due to carrier service interruptions beyond our control. If you are experiencing a delay, please reach out to the carrier directly.

PICK UP IN STORE

Orders placed Monday - Friday should be available within 4 hours of purchase. You will receive an email when your order is ready for pickup. Orders placed after 5pm will be available the next day. Orders placed on Friday after 5pm or Saturday may not be ready for pick up until Monday. If you do not receive a "pickup ready" email, please give us a call at 434-797-9300 to check on your order before you visit the store.

 

You will receive an email when your order is ready for pickup. If you do not receive an email or are concerned about your order, please give us a call at 434-797-9300.

RETURN POLICY

If you decide to return or exchange your purchase, you may do so within 30 days of purchase. Please send us an email to ebailey@ltc2.com or give us a call at 434-797-9300. Please send us the details of your return or exchange, so we know to expect your return.

 

Repackage the merchandise and return (at your expense) via ground service of your choice or USPS insured, for your protection, to the address below. Leggett Town and Country will not be responsible for lost merchandise.

 

Please mail your return to:

Leggett Town and Country
335 Mount Cross Road
Danville, VA 24540

Once we receive your items in the store, we will issue a full refund. To receive a refund, merchandise must be in as-new condition. All tags must be attached, packaging must be intact, and clothing must be unwashed and unworn.

Shoes may be exchanged or returned if they are in as-new condition and the soles are unscratched. When trying on shoes for the first time and until you are sure the shoes fit correctly, be sure to walk on carpeting or other soft flooring only.

If you live in or around the Danville, Virginia area, you may return your purchase directly to our retail location. You must have a copy of your receipt in order to return for exchange or credit.

PAYMENT METHODS

We accept all debit and credit cards, plus PayPal.

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